Privacy Notice

About this notice

This Privacy Notice applies to the Dumfernley website at dumfernley.com and to any communications you send to the support team through this site. It describes the information that may be collected when you visit the site or use the enquiry form, and how that information is treated.

This notice is intended to be informative rather than exhaustive. Where a detail about information handling is genuinely unknown or depends on factors that vary by user context, this notice says so rather than making a generalised claim.

Information collected through this website

Visiting the site

When you visit dumfernley.com, your browser sends standard request information to the web server hosting this site. This typically includes your IP address, the page you requested, your browser type, and the date and time of the request. This information may be recorded in server access logs.

The extent to which this information is retained and how long log files are kept depends on the hosting configuration. The operator of this site can provide further information upon request.

Using the enquiry form

The enquiry form on the Enquire page opens your email application with the form contents pre-filled. The message is sent directly from your email client to the Dumfernley support address. The site itself does not transmit or store the form contents independently.

When the support team receives your email, they will hold the correspondence in order to review your enquiry and respond to it. The information you include in your message will be used only for the purpose of handling your enquiry or access request.

How we use the information received

Information received through the enquiry form is used to:

• Understand the nature of your enquiry or request.
• Communicate with you about that enquiry.
• Maintain a record of the correspondence for operational purposes.

The support team does not use enquiry information for purposes unrelated to handling the enquiry it was submitted with.

Information sharing

The support team does not sell personal information submitted through this site. Information may be shared with service providers involved in operating the Dumfernley website or communication infrastructure, to the extent required by those operational arrangements.

Specific sharing arrangements vary depending on the tools and services in use at any given time. If you would like clarification on current arrangements, please contact the support team directly.

Links to other sites

If this website contains links to external sites, this Privacy Notice does not apply to those sites. External sites have their own privacy practices, which you should review separately.

Cookies and tracking

This site does not actively implement tracking scripts or advertising cookies. Standard browser caching and session behavior may apply depending on your browser settings. No claims are made about third-party tools that may be present through the hosting environment without the operator's specific implementation.

Retention

The duration for which information related to your enquiry is retained is not specified in this notice, as it depends on the operational and compliance requirements applicable at the time. If you have a question about the retention of a specific piece of information, contact the support team and they will respond to that question directly.

Your rights

Depending on your location and applicable law, you may have rights in relation to personal information held about you. These may include the right to access, correct, or request deletion of that information. To exercise any such right, please contact the support team at the address below.

This notice does not claim compliance with any particular legislation. The operator takes reasonable steps to handle personal information with care, but specific regulatory status is a matter for the operator to confirm directly.

Contact

For any questions about this Privacy Notice or about how the site handles personal information, contact the support team:

Dumfernley Systems Pty Ltd
Suite 8, 142 Wellington Street
East Melbourne VIC 3002, Australia
[email protected]
+61 3 8512 4940

Changes to this notice

This notice may be updated from time to time. Any updated version will be published at this URL. Continued use of the site following a material change constitutes acceptance of the updated notice, to the extent permitted by applicable law.